Return & Refund Policy

We offer easy returns only under the following conditions:

1. Eligibility for Refunds

  • Refund requests must be made within 7 days of the purchase date.

  • To be eligible for a refund, the item must be unused, in the same condition that you received it, and in the original packaging.

  • Proof of purchase (receipt or order confirmation) is required for all refund requests.

  • Approved refunds will be credited to the original payment method within 7–10 business days.

2. Eligibility for Returns

  • You may initiate a return within 7 days of receiving your order.

  • Items must be unused, unworn, and in their original packaging with all tags intact.

  • A valid proof of purchase (order number or invoice) is required.

  • Returns are not accepted for personalized or custom-made jewelry unless the item is defective or damaged.

3. How to Initiate a Return
To initiate a return, please contact our customer support team with the following details:

  • Order number

  • Reason for return

  • Photos of the product (if damaged or defective)

Our team will guide you through the return process and provide the return shipping address.

4. Return Shipping

  • We recommend using a trackable courier service to ensure safe delivery of returned items.

  • Customers are responsible for return shipping charges unless the product is defective or incorrect.

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